Terms & Conditions

Terms and conditions
The following General Terms and Conditions of Sale concern the offer and sale of products on the website www.1love2hugs3kisses.com, owned and maintained by 1Love2Hugs3Kisses Ibiza S.L., Carrer Des Cap Martinet 11, 07819 Ibiza, Jesus, Santa Eularia des Rui  NIE. Y4006716-S, IVA ESB16529745. Requests for information should be made to info@1love2hugs3kisses.com

The 1Love2Hugs3Kisses online store is open 24 hours a day. The website might temporarily be down for maintenance. You must be 18 years old, and have a valid credit card to shop on our website. If you are not yet 18 years old, you can have an adult make the order for you.
How to order
  1. Find the product you like and choose your desired size.
  2. Then click “ADD TO CART”. In the shopping bag you have to apply that you agree with our terms and conditions and then you can click on the “CHECKOUT” button at the bottom of the page when desired products are in the shopping cart.
  3. Continue through the checkout process, and chose either:
         1) to fill in your details; name, shipping address etc. or
         2) create a customer account for future use.
  4. You can check the products and total amount during check out.
  5. Click “CONTINUE TO SHIPPING METHOD” when you have filled in all the information.
  6. Then check if your shipping address is correct. Chose your shipping method and click "CONTINUE TO PAYMENT METHOD".
  7. When you have entered your credit card information and clicked on the “COMPLETE ORDER” button, you have made a binding offer for the purchase of the items you have chosen.
  8. At this stage your order is still subject to our acceptance. When we have accepted your order, we will obtain an authorization from your credit card company for the amount on the order. We are not withdrawing money from your card at this stage, but the amount might be reserved on your account. This is a normal process with banks and credit card companies. If your credit card is not authorized, your order will not be processed further, and we will contact you by e-mail with further information.
  9. Directly after you have placed your order, you will receive a confirmation e-mail including the terms and conditions for your order.

Secure Payment
We accept Amex, ApplePay, GooglePay, Visa, MasterCard, Maestro And PayPall.
The payment is charged when your order is packed and ready to be dispatched.

No credit card fees are charged by us. Please note that it is not possible for us to charge a higher amount than the one approved by you. Payment is processed via Shopify and SPY systems through a Nets approved and certified secure payment solution.

Damaged or defect products
We want all our customers to receive high quality products. If there is something wrong with the product you have received, please contact us at:
If you send us an e-mail, please include as many details as possible including your order number as well as some pictures if there is something wrong with one of the products. 
You are entitled to give notice of defects for a period of 1 week. If something is wrong with the product, your claim should be sent to us as soon as possible from the time that you notice the problem.
You can either have a new product sent, a discount or return the product for a refund.

Content disclaimer
1Love2Hugs3Kisses strives to provide accurate and updated content on this website. Unfortunately, there may occasionally be price changes, sold out goods and other unintentional errors on our site. We reserve the right not to be held liable for these errors or changes and neither 1Love2Hugs3Kisses, nor any employee or representative of 1Love2Hugs3Kisses can be held liable for damages arising from the use of this website or the products sold here.

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